When it comes to incidents happening while guiding, sometimes prevention is just out of your control. However, you do have some control over how much that situation may affect you overall. Here are some tips to follow to protect yourself when an incident occurs:- Have all guests sign a legal waiver before they are allowed to participate.
- Act promptly and appropriately. Take necessary action to comfort and care for injured parties as well as reassure others who may have witnessed the incident. How you make guests feel may be a factor in their decision to take legal action or not. Call for help if needed or if injuries may require medical attention.
- Be cautious with your words. Don't jump to admit fault or wrongdoing verbally or in writing. Try to keep your opinions or feelings about the incident to yourself. It's ok to show concern by saying but be careful not to admit or accept blame.
- Don't make guarantees or judgments outside of your control. Although you may be trying to comfort the injured party, these seemingly small assurances may come back to haunt you should they take legal action against you.
- Document the incident. Take photographs and get statements from witnesses as soon as possible following the incident. Photograph injuries, equipment, and the site where incident occurred.
- Contact your legal representative and insurance company.
For more tips & information call us at 800-756-6507.
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